Terms and Conditions

Terms and Conditions

Introduction

Welcome to http://mhstechnicals.com (referred to as “the Website”). By accessing and using our services, you agree to be bound by the terms and conditions outlined below. Please read these terms carefully before engaging with our services. If you do not agree with any of these terms, you should refrain from using the Website.

For the purposes of these Terms and Conditions:

• “Client” refers to any individual or entity engaging in business transactions with MHS Technicals.
• “Contractor” refers to MHS Technicals, including its assignees, subcontractors, and employees (collectively referred to as “the Company”).

General Services

1. Service Agreement: The Company reserves the right to accept or reject any request for services. Once an agreement is made, the Company will provide the requested services at its discretion.

2. Workmanship: All work performed by MHS Technicals will be handled by trained professionals. The Company guarantees high standards of service but reserves the right to make adjustments to the scope of work as necessary.

3. Legal Validity: If any term within these Terms and Conditions is deemed invalid by a competent legal authority, the remainder of the terms will remain in effect.

4. Jurisdiction: These Terms and Conditions are governed by the laws of [Country/Region], and any disputes will be handled in the courts of [Country/Region].

Charges Based on Time Spent

1. Time and Materials: The Client will be charged based on the time spent on the work and the materials used, according to the Company’s current rate card.

2. Estimates: Initial estimates will be provided based on the information available at the time of booking. The actual time required may vary.

3. Additional Costs: Any parking fees, VAT, or other incidental costs incurred during the job will be added to the final invoice.

4. Material Acquisition: Time spent procuring unstocked materials will either be billed separately or included in the total job time.

Diagnostic and Fault-Finding Work

1. Estimating Diagnostic Time: The time required to diagnose a problem may vary. During the first visit, the Company will investigate the issue and provide an update on next steps.

2. Billing for Diagnostic Work: The initial visit and any diagnostic efforts are fully billable, regardless of whether the issue is resolved in that visit.

3. Follow-up Visits: If more time is required, the Client may need to book another visit to continue the investigation.

Fixed-Price Work

1. Fixed Quotes: The Company will provide fixed-price quotes where possible. However, these may be subject to change in the following situations:
   • If the Client modifies the scope of work.
   • If material costs increase after the quote has been provided.
   • If unforeseen issues arise during the course of the work.
   • If any obvious errors were made in the original quote.

Complaints

1. Raising a Complaint: If the Client believes the work has not been completed to the expected standard, they should contact the Company immediately with evidence of any issues.

2. Resolution: If the Company finds the complaint to be valid, they will rectify the issue at no additional cost.

3. Third-Party Work: The Company is not liable for any work carried out by third parties that the Client may engage to resolve issues without the Company’s prior knowledge. Payment for the Company’s services will still be due in full, even if the Client employs a third party.

Payment Terms

1. Invoices: The Client will be invoiced upon completion of the work or on a schedule agreed upon in advance.

2. Payment Due Date: Payments must be made within [number] days of the invoice date, unless otherwise agreed in writing.

3. Late Payment: In the event of late payment, the Company reserves the right to charge interest on any outstanding amount as per [Country/Region] law.